We’re here to look after you and your order, and we strive to ensure that all of our customers love their 74s as much as we do. However, we understand that online purchases don’t always go as planned, so in the unlikely event what you ordered is not quite right, we are pleased to offer you an exchange, a credit note, or a refund, provided that the following conditions are met:

• Online items are to be returned within 30 days of confirmation of delivery or within 21 days for in-store purchases. (We understand the shipping lengths currently for international orders, and we ask that you ship them back as soon as you are able after they have been delivered.)
• Christmas orders: will have an upgraded exchange term length of 12 weeks from date of delivery.
• If purchased in store, the original sales receipt is presented.
• Items are in original condition i.e. no indication of being worn, tags attached, and in original packaging.
• Items are packaged in such a way they will not be damaged or creased upon transit - place the original stuffing back inside the boots, and the boots in the box you received them in to avoid creasing of the boots and further damage.
• Items were not customised specifically for you. This includes our monogrammed range, denim and camo bonded boots, multi coloured Criss Cross Slides, or customisations via our customer service team. Unfortunately, we are unable to accept these customised products back for a return.

If you need to return your order, you can do so by clicking this link here to access our Since 74 Returns Portal.

Upon arrival at Since 74 HQ, your items will be examined by our quality control team to ensure they meet our strict returns standards. If any items are not in original condition, exhibit signs of wear, or have been squashed or damaged during transit, we are unfortunately unable to accept them for an exchange or credit note.

Once your return has passed our quality control process, we will process it in line with your selected return method, whether that be an exchange, store credit or refund. Please note that original shipping costs are non-refundable.

Whether you're thinking about buying, or have already made your purchase, thanks for entrusting us to make your Australian sheepskin boots and for supporting our Australian business. We're looking forward to getting your feet into the perfect pair of 74s this winter.

What is “Free Returns + Package Protection” Coverage?

Please note: Free Returns + Package Protection is currently only available for customers located in the United States.

When you opt in for coverage at checkout, you'll receive a prepaid return shipping label for eligible returns. This allows you to return eligible item(s) from your order for a refund without paying return postage. If your order is lost or damaged in transit, it is also protected.

For exchanges, the prepaid label covers the return shipment back to us. Additional shipping charges may apply for sending exchanged item(s) back to you.

If you are located outside of the United States, you may still return eligible items; however, you will be responsible for arranging and paying for your own return shipping.

If you choose not to purchase return coverage, you can still return eligible items in accordance with our Return Policy, but you will be responsible for the cost of return shipping.

All returns and exchanges remain subject to the guidelines outlined in our Return Policy.